Frequently Asked Questions

Frequently Asked Questions

How do I personalize my item?

On any product page, type your baby’s name, choose a stitch style and embroidery thread color, then add to cart.

How long does it take?

Items are hand-embroidered to order and ship within 3–5 business days.

What fabrics do you use?

Premium, OEKO-TEX certified natural cottons, gentle on newborn skin.

Can I return a personalized item?

Personalized items can’t be returned unless damaged or defective. See our Returns page.